Crystal Palace welcome Newcastle United to Selhurst Park on Sunday at 14:00 GMT, with supporters advised to check their matchday arrangements before setting off. Turnstiles will open at 12:00, while the Fanzone will be available from 11:00 and will feature food, drinks, a retail truck and pre-match entertainment. All Fanzone vendors will be cashless.
Season Ticket Holders should check that their digital pass is stored in their phone wallet and displays the details for Crystal Palace v Newcastle United. The club has been made aware that some passes have moved into an expired section recently. Supporters can use the Digital Tickets FAQs to update their pass if required, while all ticket holders are encouraged to download their tickets to an iOS, Google or Android wallet as early as possible. Once stored, a ticket should work without an internet connection, although the phone must be switched on.
Limited tickets remain available, and Season Ticket Holders who cannot attend can resell their seats through the club's ticketing process. Season Ticket+ Holders and Members can also purchase resale tickets where available. Supporters should allow extra time for their journey, with National Rail warning that stormy conditions can cause delays and cancellations. Travel routes should be checked before departure, alongside the latest information from TfL.
Only one bag per person is permitted, and it must be no larger than A4. Bags may be searched at the stadium, while larger items can be left at the free bag-drop facility in the main car park. The facility opens three hours before kick-off and closes 45 minutes after the final whistle. Ticket reprint stations at Entrances 4 and 9 will open two hours before kick-off. Four power-bank stations are also available, with usage priced at £4 per hour up to a maximum of £20; the devices will not operate on phones with no remaining battery charge.
Palace will support the Premier League's No Room For Racism campaign during the fixture. The Fanzone will also host fundraising by the Sickle Cell Society, including a raffle, an awareness address and an African drumming workshop with Masihi Arts for Black History Month. The club has reiterated that discriminatory abuse, inappropriate chanting, violence and entering the field of play can lead to stadium bans and criminal action. Incidents can be reported to a steward, police officer, by email to customer.service@cpfc.co.uk and inclusion@cpfc.co.uk, or through the confidential text service on 07507 477 669. Messages should include the type and precise location of the incident, including stand, block, row and seat details where possible.
A matchday welfare team will be available to support fans, with assistance also offered at the welfare hub near the corner of Park Road and Holmesdale Road. Season Ticket Holders aged 16 and over have access to 24/7 mental-health support through Mind Over Match. Audio-described commentary and Give Vision Headsets can be requested in advance for collection from the Information Point, which opens three hours before kick-off, provided requests are made at least two days before the match. Supporters are also encouraged to follow the club's WhatsApp Channel for live matchday updates, while away fans can consult the stadium guide.
